Track & Trace - Item-level supply chain traceability | authentic.network
Track & trace

Every unit, accounted for.
Every step, provable.

Serialised identity gives each product a verifiable journey - origin, route and destination. When an auditor, a regulator or a recall asks where a unit has been, you have the answer, down to the individual item.

Products moving through a supply chain across multiple handovers
The problem

You can't prove
what you can't see.

Most supply chains go dark the moment product leaves your dock. Batch numbers cover pallets, not items. So when a recall, a counterfeit claim or a due-diligence audit lands, you are reconstructing the journey from paperwork - slowly, partially, and never down to the single unit.

  • A recall that pulls thousands of good units because you can't isolate the bad ones.
  • An audit you pass on trust, not on evidence.
  • A diversion you only notice once the product is already gone.
The cost of doing nothing

Blind spots
get expensive.

Traceability is moving from nice-to-have to legal requirement - from supply-chain due-diligence law to the EU Digital Product Passport. The gap between batch-level records and item-level proof is where the cost sits.

Over-broad recalls

Without item-level traceability, a recall sweeps up far more product than necessary - multiplying cost, waste and disruption.

Audit & compliance exposure

Due-diligence and DPP obligations expect evidence, not assurances. Gaps become findings, delays and reputational risk.

Undetected diversion

Product that leaves its intended route is invisible until it resurfaces - by then the margin and the channel control are already lost.

Slow answers

When a customer, partner or regulator asks "where has this been?", days of manual reconstruction is an answer that costs trust.

The solution

Item-level identity,
end to end.

Each unit carries a unique, cryptographically bound identity that is read at every step - production, distribution, retail and verification. The result is a single, tamper-evident record of where each item came from and where it has been.

  • Serialised at the unit. Not batch, not pallet - every individual item has its own verifiable identity.
  • Recorded at every scan. Each verification adds a time- and place-stamped event to the item's history.
  • Tamper-evident by design. The same crypto-optical print that stops cloning makes the trace credible, not just convenient.
A serialised product verified along its supply-chain journey
See it in the dashboard

Follow one unit's
entire journey.

Scan a single item and its full history opens up - every step, every location, every check - on one screen.

Dashboard walkthrough
What you get

From paper trail to
provable record.

01

Pinpoint, don't sweep

Isolate the exact units affected by a defect or recall - and leave the rest of your good product on the shelf.

02

Answer audits with evidence

Produce an item-level history on demand for due-diligence, customs and DPP requirements - in minutes, not days.

03

See the route in real time

Watch where product actually goes versus where it was meant to go - and act the moment the two diverge.

Proven in market

Built for chains where
proof is mandatory.

Track & trace on authentic.network runs in sectors where origin and journey are regulated or safety-critical - solar, healthcare and industrial supply.

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Track & trace FAQ

Common questions

Batch tracking tells you which production run a product belongs to. authentic.network identifies the individual unit, so you can trace and act on a single item - not an entire batch - which is the difference between a precise recall and a sweeping one.

Yes. The identity layer is designed to connect to the systems you already run, adding verifiable item-level events rather than replacing your stack. The scope of integration depends on your setup and is best mapped in a short scoping call.

That is one of its strongest uses. Because every unit is identifiable, you can isolate exactly which items are affected and where they went - narrowing the recall, cutting cost and shortening the response.

Item-level traceability is a core part of what a Digital Product Passport must carry. The same serialised identity that powers track & trace feeds straight into DPP readiness as ESPR requirements take effect. See our Digital Product Passport hub.

Make every unit provable

See it on your
supply chain.

A 20-minute call is enough to map item-level traceability to your production line, your partners and your compliance needs.